Who We Are & What We Do

IT is a critical part of every industry.  At ProBleu, we understand the difference between a good IT infrastructure and a great one. ProBleu is a Bloomington based technology company that services the Midwest.  We have been in business since 2010, found on the need for business class technology and network support for businesses of all sizes.  We support over 150 organizations and partner with industry leaders to bring the best solutions to our clients.  At ProBleu we understand businesses need an IT infrastructure that is cost-effective, efficient, and robust enough to run all the applications and services needed on a daily basis. 

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Capabilities

​At ProBleu, we use the latest technology from the desktop to the cloud to provide you with a tailored IT solution.  Know your IT is in good hands so you can focus on the core aspects of your business. 

On-Site and Off-Site Maintenance
Whether on-site or remote we can work with you and your team.  From enterprise-level to small- business owners, ProBleu will help you find technology that will meet your needs

Project Management 
Our project managers make sure your projects stay on time.  From migrating to the cloud to overhauling an entire site, we will work with your schedule.  Don’t worry about vendor management; we can do that too. 

IT Outsourcing 
Have our people help with your projects or elevate your existing IT support. From one-time projects to ongoing work, we are here to help where possible. 

IT as You Need It
Our services allow you to call us when you need it most with no term commitments. Support time does not expire when purchased in advance.  Use us when you need it most or wait until the time is right.​​

Support on Demand
Call us whenever you need assistance, from adding or removing users, setting up new email accounts, and even printers.  Having a team you can rely on will make your organization run smoothly. 

Cloud Integration
​Both Office 365 and Google G-Suite are examples that may meet your specific needs, from file sharing, contacts, calendar, and e-mail.  The cloud continues to improve.​​

Hardware & Software Procurement
We offer various hardware and software solutions for our clients.   We create custom quotes and offer competitive prices. 

Structured Cabling
We offer structured cabling design and installation to support various hardware systems. We build systems that meet both industry standards and individual needs. 

Disaster Recovery
Our disaster recovery solutions offer advanced security recovery of all the vital technology infrastructures following both natural and human-induced disasters.

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8 Point-Priority

Proactive Maintenance

3rd Party Relationships

Security

• Documentation
• Monitoring & Alert Management
• Data Collection and Analysis
• Automation
• Best Maintenance Practices
• Firmware Updates - Network Hardware​

• Vendor Management
  
• Distributors - Pricing, Expertise, Support
  
• Partners
  
• Industry Experts
  
• Trust X
  
• Warranties, Support Contracts, 3rd Party Vendors

• Endpoint Security
  
• Firewall
  
• Patch/Update Management
  
• Employee Training
  
• Policies
  
• CompTIA Security+

Employee Support

Disaster Recovery Plan for Business Continuity

IT Roadmap

• Helpdesk - Desktop Support
  
• Remote Desktop Access - Documentation
  
• Average Time to Resolution
  
• Communication
  
• Training Assistance
  
• Productivity
  
• On-Site
  
• Workstation/Desktop Build Process

• Time to Recovery
  
• Cost of Recovery
  
• Monitoring-Alert Management
  
• Retention Plan
  
• Documented
  
• Policies
  
• Off-Site
  
• Testing

• IT Budget Planning and Management
• Life Cycle Management
• New Technology
• Forecasts
• Growth

Project Management/Procurement Services

Availability-Response Time

• Scoping
• Solutions Architect
• Access to Industry Experts
• Planning Budgeting
• Deliver-Execution
• Documentation
• Hardware, Software, Warranty and Licensing Procurement Service

• 1st Call Resolution
• Ticket Management
• Escalation Management
• 24/7 On Call Support
• On-Site Dispatch
• Time to Resolution
• Access-Protocol